Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the RewardsPay mobile application and related services (the "Service"), operated by Gim Info Solutions Pvt. Ltd.. By creating an account or using the Service, you agree to these Terms.

1. What RewardsPay does

RewardsPay lets you pay your vendors, suppliers, rent, insurance premiums and business invoices using your credit card. The payment is settled to the recipient's bank account as a regular bank transfer. The recipient does not need the RewardsPay app or a card machine.

2. Eligibility and KYC

You must be at least 18 years old and authorised to make business payments. To use the wallet and make payments, you must complete identity verification (KYC) — including PAN/GSTIN, Aadhaar and a selfie — performed through our verification partner. We may decline or limit service where verification cannot be completed.

3. Payments and service charges

Card payments are processed by our payment-gateway partner. A service charge may apply to a transaction; the applicable charge is shown to you before you confirm each payment. You are responsible for ensuring that the vendor, bank account and amount you enter are correct before you pay.

4. Rewards

Any miles, points, cashback or other rewards you may earn are offered by your bank or card issuer under their own terms. RewardsPay does not issue, guarantee or control such rewards, and is not responsible for whether, when or how much your card issuer rewards you.

5. Your responsibilities

You agree to use the Service only for lawful business payments, to keep your login and MPIN confidential, and not to use the Service to make payments to yourself or for any purpose prohibited by your card issuer, the payment gateway or applicable law.

6. Refunds and disputes

Once a payment is successfully processed and settled to the recipient's bank account, it generally cannot be reversed. If a payment fails, any amount debited is refunded in accordance with the payment gateway's and your bank's timelines. For disputes, contact us at the address below.

7. Limitation of liability

The Service is provided on an "as is" basis. To the extent permitted by law, Gim Info Solutions Pvt. Ltd. is not liable for indirect or consequential losses, or for matters outside our control, including the decisions of your bank, card issuer or the payment gateway.

8. Changes to these Terms

We may update these Terms from time to time. Continued use of the Service after an update means you accept the revised Terms.

9. Contact

Questions about these Terms? Email us at contact@gimbooks.com.