Privacy Policy

This Privacy Policy explains how Gim Info Solutions Pvt. Ltd. ("we") collects, uses and protects your information when you use the RewardsPay app and services.

Information we collect

• Account details — your name, mobile number and email.
• KYC information — PAN/GSTIN, Aadhaar details and a selfie, collected to verify your identity through our verification partner.
• Payment information — vendor and bank-account details you enter, and transaction records. Card details are handled by our PCI-DSS compliant payment-gateway partner, not stored by us.
• Device and usage data — information needed to operate the app securely and improve it.

How we use your information

• To create and secure your account and verify your identity (KYC).
• To process vendor payments, wallet top-ups and invoices.
• To verify that a vendor's bank account matches their GST details before a payout.
• To provide support, prevent fraud and comply with legal obligations.

How we share information

We share information only as needed to provide the Service — with our payment-gateway partner to process card payments, with our KYC/verification partner to verify your identity and bank accounts, and with banks and regulators where required by law. We do not sell your personal information.

Data security

Your information is encrypted in transit and at rest, access is restricted, and sensitive actions in the app are protected by a personal MPIN.

Data retention

We retain your information for as long as your account is active and as required to meet legal, tax and regulatory obligations.

Your choices

You can request access to, correction of, or deletion of your personal information, subject to the records we are required to keep by law. Contact us to make a request.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version here with a new "last updated" date.

Contact

Questions about your privacy? Email us at contact@gimbooks.com.